Are Gaming Companies Going Too Far With the Control of Their Games?

A temporary forum ban on a user in Bioware’s forums has resulted in said user not being able to play or even install the latest Dragon Age game, Dragon Age 2.  User vware was forum suspended for supposedly making the following comment:

Have you sold your souls to the EA devil?

Little did he know that the temporary 72 hour ban would result in him not being able to install and play a single player game such as Dragon Age 2.  I’m not really sure if there was more to his post or not.  However, it seems that since his forum account and his EA store account are the one and the same, he couldn’t activate the game during the 72 temporary ban.

What’s interesting is Bioware’s response to this situation.  From the thread, which can be found here, they basically didn’t seem to own up to what had happened (at least that’s my take on it):

Please review the EA Community Terms of Service, particularly sections #9 and #11. There are two levels of enforcement here:

1. BioWare community bans are forum-only and can be for as little as 24 hours. These bans should have no effect on your game, only your ability to use all the features of this website/community. these bans are handed out by BioWare Moderators as the result of our travels around the forum and/or issues reported by fellow community members.

2. EA Community bans come down from a different department and are the result of someone hitting the REPORT POST button. These bans can affect access to your game and/or DLC.

Because the BioWare community now operates under the same umbrella as all EA Communities, community members here have all explicitly agreed to abide by and be governed by both sets of rules. Consider it an added incentive to follow the rules you say you’re going to follow.

If there are further questions or concerns, please send them to me via private message. Thank you.

End of line.

It’s one thing for a user to be banned from a multi-player game for abuses of one type or another.  But to block someone who has just purchased a game from you from being able to play it, especially when it’s not online, well, that’s just plain draconian.  Bioware and EA should be ashamed for this action and should pay some type of retribution to the offended user.

 


Leave a Reply